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Return & Exchange Policy
Tape A L'Oeil
At Tape A L'Oeil, we want you to love every piece you purchase. While we stand behind the quality of our products, we understand that sometimes an exchange may be necessary. Please review our exchange policy below to ensure a smooth process.
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Exchanges Only - No Refunds
We offer exchanges only. We do not process refunds under any circumstances. All exchanges must be for items of equal value to your original purchase.
Exchange Window
You have 15 days from the delivery date to request an exchange. Exchange requests submitted after this period will not be accepted.
Please ensure you initiate your exchange request within this timeframe to avoid any issues.
Eligibility Requirements
To be eligible for an exchange, items must meet all of the following conditions:
- Unused and unworn: The item must be in its original condition with all tags attached
- Undamaged: No signs of wear, stains, alterations, or damage
- Original packaging: Item must be returned in its original packaging with all labels and protective materials intact